Warranty

Please refer to your product’s manual for warranty information.

As a rule, VUGERA dashcams, video doorbells, and add-on products (e.g., rear camera) bear a standard 1-year warranty period. All consumables such as tapes, cable clips, etc., are NOT covered by a warranty. If, within the warranty period, the malfunction is due to the user’s negligence, repairs may be handled
for a fee which will be informed to the customer in advance.

For warranty registration, proof of purchase is required to determine the product warranty period. You must retain your purchase receipt or
other proofs of purchase to receive warranty service from your authorized reseller.

IMPORTANT INFORMATION: Product warranty will only be honored on goods purchased from an authorized reseller in the same country of purchase.
If you are not residing within the country of purchase, please consult your reseller for product assistance and technical support.

VUGERA offers peace of mind 1-year with an Extended Warranty to those customers who have purchased via an authorized reseller. The warranty registration must be made within 90 days of purchase to qualify for the Extended Warranty.

By registering your product within 90 days, you may extend your product (dash cam main body) and micro-SD card warranty from 12 months to 24 months on applicable VUGERA products manufactured in South Korea.

[VUGERA F2K] A special 30-month Warranty applies on the F2K sold within the USA, Canada, Mexico, South-East Asia, Australia, and New Zealand markets.

Warranty service is provided for malfunctions occurring within the warranty period. The customer must provide a copy of the original proof of purchase to obtain warranty service.

IMPORTANT: Please read the Product Warranty leaflet provided in the product box.

• Cosmetically damaged or defaced products are not eligible for warranty replacement.
• Your authorized reseller does not accept responsibility for boxes, cartons, or other parts damaged in transit.
• Your authorized reseller will only accept a warranty replacement if the dashcam is returned with the original micro-SD card inserted.
  (or else the warranty will be denied and rejected)
• Faulty micro-SD cards can be returned alone in an envelope to the authorized Reseller

• Malfunction occurring after the warranty period.
• Malfunction caused by user’s negligence (damage, disassembly, shocks, etc.).
• Repair following damage occurring during shipment, accident, fire, natural disasters, unauthorized repairs, tampering, cosmetic damage, and other damage due to improper handling or abuse.

Although our dash cams can be used as a recording device during accidents, we do not guarantee the proper recording of all videos in case of an accident. Accordingly, we are not responsible for losses due to damage to recorded files, recovery of lost files, and failure.

Please refer to your product’s manual for warranty information.